We have worked with Seraina for the past two years. Both properties were actually better than advertised and spotlessly clean. The homes were well stocked with starter supplies with pleanty of towels etc. Seraina was very responsive to our small issues and questions and went the extra mile to make sure we were comfortable. I would highly recommend this company for all your vacation rental needs.
The house is nice and well equipped. The only thing we would recommend is to update the bathrooms and that the dock would be usable.
A super friendly, attentive and approachable contact. She always seemed ready to do anything to meet our needs and help us out. They were super pleasant and helpful but best of all we knew there was always someone at our fingertips to contact if it was ever necessary. (We have NEVER experienced that previously.)
working with your company was a very pleasant experience.
The home is beautiful and we love the island. However, the home is set up in a way that the inside space is completely separated from the outside areas. When you are in Florida, you are there to enjoy the outside temperatures, the swimming pool and the canal/boating areas.
We had a problem with the pool heater and it was promptly addressed despite the holidays. We were pleased and impressed.
My family loved sitting out behind the house gazing out at the sea, reading and watching the sunsets. We saw a manatee and a bald eagle. The home was comfortably furnished (not too fussy) but still quite lovely. We felt at home. This is our second time renting this home and we will certainly be back.