We couldnt be more happy with our stay at Blue Bayou. The home had everything we needed and more. The beds and pillows were very comfortable, plenty of towels, a great supply of dishes and cookware. It was also a plus being able to park in the garage during our stay.
I was in contact with Seraina from start to finish and always found her polite, knowledgeable and quick to respond.
We absolutely loved our 10 days at Bella Vista and only wished it could have been for longer. To wake up in the morning and look out to see all the various birds - and occasional alligator! - in and around the lake was wonderful. The villa is wonderfully equipped, leaving you wanting for practically nothing, and its location means that if peace and quiet is your thing then look no further!! We are already looking forward to returning... as soon as we can!
Easy check in and check out, I really appreciated the quick responses to any questions or concerns that I had. Very professional and communication was wonderful. The place was very clean, had useful items and the pool was amazing
Seraina is a real credit and fantastic ambassador to Sunny Dreams Factory. Serainas customer service skills were impeccable and all queries were dealt with promptly. We were so impressed by the cleanliness of the villa on arrival and overall service that have already booked for 2023.
A beautifully designed villa on a lovely private, scenic lot. It has a beautiful outdoor area consisting of a large pool and jacuzzi along with a comfortable sitting area for relaxing in the evenings. This home is close to many wonderful beaches and restaurants.
The Staff Members, specifically Seraina, were outstanding! She was able to answer all of my questions, and truly assisted us all along the way, including adding additional days for our stay. Seraina was very helpful and great to work with.
I would definitely recommend this vacation rental home! The contact person, Seraina, kept in touch and was so helpful from the time of rental to the day we checked out. I can say from personal experience that this was one of the best vacation rental homes that we've ever rented. Everything in the house was clean and in perfect working condition. The swimming pool was pristine and the pool table was an added bonus. Excellent property! 10 Stars! Perfect in every way for our vacation stay!
Seraina could not have been more helpful, nothing was too much trouble. She quickly responded to all communications.
Andy, the maintenance man, was very helpful and pleasant, again, nothing was too much trouble.
Year 2022 is our 4th time vacationing at Amazing Lagoon and it gets better every year. Pat and I have spent 14 other years at various other rentals in South Florida and this place as well as Serainas management team is head and shoulders above any of the others
Seraina and Andy provide unbelievable service. If you call Seraina with an issue, she will immediately attend to it. I have literally called her and within 10 minutes Andy was at the door with a solution. They are incredible as to how they work together. Seraina and Andy are top notch property managers. Their professionalism and attention to service is exceptional. If I owned a rental home, they would manage it. They have my highest recommendation.