Efficient and courteous staff. No review would be complete without mentioning the maintenance man: Andy Leubin. Andy and his crew kept the yard in excellent condition throughout our stay. And Andy is always friendly and courteous. We look forward to returning in December and will be staying an extra two weeks.
Everything in the house is new and clean. The pool is well maintained and clean at all times. We also enjoy the location of the property. It's convenient to the golf courses, the town of Port Charlotte and to I-75 for road trips.
Every team member we have worked with over the past several years has always been courteous and willing to go the extra mile to help us schedule our vacations. We have rented from you several years now and the homes have all been furnished beautifully, they are always spotless, and you and your staff have always been so friendly and accommodating.
Team was very responsive in every aspect of "true" and exceptional customer service.
Our experience and expectations were clearly "exceeded"..
Seraina has an excellent and unique approach to "total" customer care and satisfaction. It's obvious she understands how to exceed you expectations. The welcoming gift bag is a special touch that adds to the total customer experience.
If the property remains in the same condition or better we will definitely be back next year for a longer stay.
I believe your biggest challenge will be to ensure the Lemon Cottage remains in great condition as it is today.
Many thanks to Sunny Florida Dreams Factory!!! (Tim & Betty Erwin - Lemon Cottage renters.)
Seraina and her team are great to work with , we had rented before from Sunny Dreams and had a great experience
and that's why we rented again from them and would recommend them to anyone looking to rent in this area.
We have worked with Seraina for the past two years. Both properties were actually better than advertised and spotlessly clean. The homes were well stocked with starter supplies with pleanty of towels etc. Seraina was very responsive to our small issues and questions and went the extra mile to make sure we were comfortable. I would highly recommend this company for all your vacation rental needs.
The house is nice and well equipped. The only thing we would recommend is to update the bathrooms and that the dock would be usable.
A super friendly, attentive and approachable contact. She always seemed ready to do anything to meet our needs and help us out. They were super pleasant and helpful but best of all we knew there was always someone at our fingertips to contact if it was ever necessary. (We have NEVER experienced that previously.)